Distribution businesses are under more pressure than ever. Customer expectations around delivery speed, order accuracy, and availability have been transformed by the e-commerce era — and those expectations now apply equally to B2B buyers. At the same time, global supply chains remain volatile, margins are tight, and the cost of carrying excess stock or missing a delivery window has never been higher.

Most distributors are held back by disconnected systems — separate software for purchasing, warehousing, order management, and finance that can’t give a coherent picture of what’s happening across the business. The result is reactive decision-making, manual workarounds, and a customer experience that leaves you vulnerable to more agile competitors.

Microsoft Dynamics 365 connects your procurement, warehousing, order management, sales, and finance into a single real-time system — giving everyone in your business the same accurate picture at the same time.

Finsys Apps configures and implements Dynamics 365 specifically for distribution businesses. Whether you are a specialist wholesaler, a multi-site distributor, or a third-party logistics provider, we build the system around how your operations actually work.

Poor visibility of inventory is one of the leading causes of operational failures in distribution. Stockouts disappoint customers and lose orders. Overstocking ties up cash and erodes margins. Without a real-time picture of what you hold, where it is, and what’s coming, you’re always reacting rather than planning.

Dynamics 365 gives you complete visibility of your warehouse and inventory — tracking the movement of goods in real time, automating key processes, and using AI to guide smarter decisions on stock levels and replenishment.

Supply chain uncertainty is one of the biggest risks facing distributors today. Delays, supplier failures, and volatile lead times can cascade through your entire operation in hours. Dynamics 365 connects your supply chain end-to-end — giving you real-time visibility of in-transit stock, supplier performance, and purchase commitments — so you can predict disruptions and respond before they impact your customers.

Robust procurement tools mean you can manage the full cycle from requisition to payment, with automated approval workflows, supplier catalogues, and multi-source purchasing to build resilience into your supply chain.

Getting orders out accurately and on time is the core promise of every distribution business. Dynamics 365 automates your order management from the moment a customer places an order through to despatch and invoicing — eliminating the manual steps that cause errors and delays.

The transportation management module helps you plan customer shipments, select carriers, schedule dock appointments, and manage third-party logistics providers — all in one place. And with seamless e-commerce integrations to platforms including Shopify, Sana Commerce, and WooCommerce, your online and offline channels stay perfectly synchronised.

Distribution margins are under constant pressure. Knowing your true cost per order — including procurement costs, landed costs, warehousing, transport, and overhead allocation — is essential to protecting profitability. Dynamics 365 connects your operational and financial data in real time, so your finance team always has an accurate picture without manual consolidation.

Automate invoicing, manage credit control, and produce management accounts across multiple entities or trading companies from a single system. Power BI delivers the dashboards your leadership team needs to make fast, confident decisions.